Disclaimer — Metrix Pest Management

1.1 Website Content

• Information is for general purposes only
• No representations or warranties of any kind
• Information may change without notice
• Content may contain errors or omissions
• No guarantee of completeness or accuracy

1.2 Professional Advice

• Not a substitute for professional inspection/consultation
• Do not rely as sole basis for decisions
• May not suit all properties or situations
• Requires professional assessment for proper application

👷 Always consult our certified technicians for personalized advice.

2.1 Treatment Results

• Severity: heavy infestations may need multiple visits
• Property conditions affect results
• Pest species respond differently
• Weather/season and surroundings matter
• Customer compliance is essential

2.2 Service Warranty Conditions

• Applies only to treated areas as per agreement
• Follow all pre/post-treatment instructions
• Property conditions must remain similar
• New external infestations not covered
• Warranty void if follow-up access denied
• Full payment required to keep warranty valid

2.3 Beyond Our Control

• Poor sanitation/hygiene
• Structural defects or pre-existing damage
• Neighboring property pest issues
• Natural disasters, extreme weather
• Third-party actions or negligence

3.1 Pre-Existing Damage

• No liability for pest-caused damage before service
• No liability for prior structural issues
• Hidden damage found later is not our responsibility
• No responsibility for previous third-party attempts

3.2 Health & Safety

• Some individuals may be sensitive to chemicals
• Inform us of health conditions, allergies, pregnancy
• Pet safety: follow our instructions strictly
• Respiratory issues: take extra precautions

3.3 Access & Preparation

• Provide clear access to all treatment areas
• Remove/cover food, utensils, personal items
• Keep children and pets away during treatment
• Follow prep instructions; ventilate after service
• Inform us of any access restrictions

Improper preparation may affect effectiveness and void warranties.

4.1 Maximum Liability

• Cap: amount paid for the specific service
• No indirect, incidental, or consequential damages
• No liability for loss of business, profits, revenue
• Claims must be made within 30 days

4.2 Exclusions

• Failure to follow instructions
• Unauthorized modifications to treated areas
• Incorrect information provided by customer
• Delays beyond our control
• Third-party or contractor actions
• Natural pest migration from untreated zones

4.3 Force Majeure

• Natural disasters and extreme events
• Government restrictions; public health emergencies
• Strikes, civil unrest, terrorism, war
• Other events beyond reasonable control

5.1 No Warranty

• Website provided "as is" and "as available"
• No guarantee of uninterrupted or error-free operation
• Content may contain inaccuracies
• Features may change without notice

5.2 Third-Party Content

• External links, ads, or references may appear
• No responsibility for accuracy or privacy practices
• Third-party products/services not endorsed

5.3 Technical Limitations

• No absolute guarantee of internet data security
• Temporary downtime for maintenance
• Feature/device/browser compatibility may vary
• Performance (speed) may vary

6.1 Pricing

• Prices may change without prior notice
• Final rates may vary post-inspection
• Additional charges for extra services/materials
• Promotions subject to specific T&Cs
• Website prices may not be current

6.2 Estimates & Quotes

• Estimates are approximate, not binding
• Final costs post property inspection
• Actual requirements may differ
• Additional work will be quoted separately

7.1 Appointment Times

• Arrival times may vary due to traffic, weather, emergencies
• We notify you of significant delays
• Rescheduling may be necessary
• Service duration depends on conditions

7.2 Cancellation

• < 24 hours notice may incur fees
• No-shows may be charged full fee
• We may cancel/reschedule for safety concerns

8.1 Copyright

• Text, images, logos, graphics are owned/licensed
• No unauthorized reproduction or distribution
• No commercial modification without permission

8.2 Trademarks

"Metrix Pest Management" and related marks are our trademarks. Unauthorized use is prohibited.

14.1 Electronic Communications

• We may use email, SMS, WhatsApp, or phone
• Electronic communications may not be fully secure
• We are not responsible for undelivered/delayed messages
• Maintain current contact information

14.2 Language

• Primary languages: English and Bengali
• Translation errors may occur
• In disputes, the English version prevails

Company & Address

Company Name: Metrix Pest Management

Registered Office: N0125, Newtown, Kolkata, India, 700159

Website: www.metrixpestmanagement.com

Reach Us

Email: info@metrixpestmanagement.com

Phone: +91 93303 33041

Office Hours:
Monday to Saturday: 8:00 AM – 8:00 PM
Sunday: 9:00 AM – 6:00 PM