Metrix Pest Management — Terms & Conditions

1. Introduction and Acceptance

Welcome to Metrix Pest Management. By accessing our website at metrixpestmanagement.com or engaging our pest control services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, please refrain from using our website or services. Your continued use of our services constitutes acceptance of these terms and any future modifications.

2. Company Information

3. Services Offered

Metrix Pest Management provides professional pest control and management services including but not limited to:

• Residential pest control services
• Commercial pest management solutions
• Termite control and prevention
• Rodent control services
• Cockroach and ant elimination
• Mosquito control programs
• Bed bug treatment
• Annual maintenance contracts
• Emergency pest control services

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Service Booking and Scheduling

5. Pricing and Payment Terms

6. Customer Responsibilities

To ensure effective pest control treatment, customers agree to:

• Provide accurate information about the pest problem and property conditions
• Ensure access to all areas requiring treatment at the scheduled time
• Remove or cover food items, utensils, and pet supplies as instructed
• Ensure children and pets are kept away from treated areas as advised
• Follow all pre-treatment and post-treatment instructions provided by our technicians
• Notify us immediately of any allergies or health conditions that may be affected by treatment
• Maintain basic sanitation and hygiene practices to support treatment effectiveness

7. Service Guarantee and Warranty

8. Safety and Chemical Usage

All pesticides and chemicals used by Metrix Pest Management are approved by relevant Indian regulatory authorities. Our trained technicians follow strict safety protocols during application. However, customers should be aware that:

• Some individuals may be sensitive to treatment chemicals
• Treated areas should be avoided for the specified period
• Proper ventilation should be maintained after treatment
• Material Safety Data Sheets are available upon request

We are not liable for any adverse reactions that occur when customers fail to follow our safety instructions.

9. Limitation of Liability

• Damage to property resulting from pre-existing structural issues or pest damage
• Harm caused by customers failing to follow our instructions
• Pest problems arising from poor sanitation or maintenance practices
• Delays or inability to perform services due to circumstances beyond our control
• Consequential or indirect damages of any kind

Total Liability Cap: Our total liability under any circumstance shall not exceed the amount paid for the specific service in question.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Any data collected during service booking or provision will be used solely for business purposes and will not be shared with third parties without your consent, except as required by law.

By using our services, you consent to the collection and use of information as described in our Privacy Policy, which is available on our website.

11. Intellectual Property

All content on the metrixpestmanagement.com website, including text, graphics, logos, images, and software, is the property of Metrix Pest Management and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content, privacy practices, or services of these external sites. Access to third-party websites is at your own risk.

13. Dispute Resolution

In the event of any dispute arising from our services or these Terms and Conditions, we encourage customers to first contact us directly to seek an amicable resolution. If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

14. Force Majeure

Metrix Pest Management shall not be held liable for failure to perform services or delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, epidemics, pandemics, or other force majeure events.

15. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.

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